I am tracking down some SPF compliance issues and there is a big group of emails that seem to be sent from sparkpostmail.com by blackbaud. That isn't part of the etapestry configs so it could be over in some other module but I thought I would start here. I am working on getting a ticket open with support but missed the…
I'm trying to create our year-end tax letters but when I try to add a merge field, no options show up…I click the merge value icon and the pop up is entirely empty. Is anyone else having this issue?
Hello! I'm having a hard time getting an accurate year end query report. I followed the step by step process from knowledge base and it keeps bringing up previous years data. Any tip to run the 2023 receipts to donors? Any help will be appreciated. Wanessa Dougherty Fraternity Without Borders US
This month, we want to hear from you about your favorite product tip/trick that you use to make your work life easier and more productive. Maybe you have a shortcut that saves you time, a feature that enhances your workflow, or a creative way to use our products that others might not know about. Whatever it is, we would…
I'm wondering how many organizations out there use eTapestry's mass mail vs. Constant Contact, Mail Chimp, or something else, and how it's working for you. We have stuck with what's in eTap for years but struggle with the lack of features, and the expense/hassle of having to buy extra ‘advanced emails' every year, among…
Hello everyone, Aprio is gearing up to launch YourCause in Jan 2024. Was wondering if you would be willing to share your internal communications with us? We've love to lean on what communications worked well, how you shared FAQs, maybe if you incentivized activation, basically your launch communication plan/comms examples.…
Is anyone else unable to log in to vote or enter ideas? I've not been able to do so for at least a month now. I'm clearly logged in and able to post here.
How do I ensure that payments made via just giving are recorded against the same campaign in E-tap?
Just a friendly reminder that the deadline to nominate yourself or a fellow community member to the 2024 Community All-Star cohort is this Friday (November 17th). All-Stars are the community's most engaged and helpful members who are passionate about their Blackbaud product(s) and freely share their knowledge and answer…
Get excited...the Blackbaud Product Update Briefings are happening this week! Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register today for the Product Update Briefings and after you watch them we’d love…
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