Has anyone noticed their trial balance reports from last year and the year before don't match? Also even month to month. We do monthly recons and up until April, everything matched. I did our May recon and numbers were off. I then pulled our audit trial balance from last year and the year prior. Both starting and ending…
I am trying out the trial for Insight Designer and sort of getting the hang of it. I have three questions: 1) in setting up chart of data, I have the account category in the column to split out revenue and expense, but it is putting in alphabetical order to the expense is first and then the revenue. How do it get it to…
I'm having difficulty importing data into the Custom Field when doing a journal entry. Any insight on this issue?
Has anyone had success using 100+ Blackbaud's Regency credit cards and the Credit Card Expense Manager in NXT? We are exploring that option. Thanks!
When I find an invoice that has been miscoded, I prefer to correct the coding directly in A/P instead of with a Journal Entry. Occasionally FENXT will not allow me to change the coding on an invoice though, and I can't figure out why it randomly prevents this. Does anyone know the answer to this mystery?
Is anyone having issues with vendor set-up. Our vendor set-up autogenerates ID's and prevents duplicates. We are having issues entering any new vendors.
Is there a way to print AR invoices in FENXT? In the database view we were able to open up the client ledger or search the invoice number and print it out directly. It doesn't seem like that same way is available in the web view. Is there a way to print from the invoice directly, or will it become available in the future?…
Apply a refund check to an outstanding credit that has part of it applied to a previous invoice. For ex. total credit of $5,000, we applied $1000 of that $5000 to an invoice, and then the company sent us a refund check for $4,000. Now, I want to apply the check to the remaining $4,000 cr in FE. How do I do that?
We’re experiencing worsening symptoms of system unreliability across the platform. The situation is dire. Queries that we have used for YEARS are now providing inaccurate results with increasing frequency. Determining this is easy when a data set is small; it’s impossible to do with larger data sets. Writing a new query…
Why does the “Journal” column automatically populate to say “Journal Entry” when that is not an option for that column for any journal entry?
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