I only found out about this when I exported batch details to Excel. Export file had more than 2,000 lines when the expected record count was about 100 lines. For the first screenshot below showing account 01-2010-0000, amount was $354.94 and only project ID 15 was used. However, it shows three proj. 15 lines with the same…
So, after many months of complaints and feedback during preview events and other webinars from masses of users, Blackbaud pushed right ahead and implemented Journal Entry in webview, seemingly without any consideration of what the users were saying. And of course, Journal Entry in webview eliminates many of the features…
While creating a journal entry in NXT, the lines sorted into a different order upon saving my work. I can't sort based on a budget code or put the data back in the correct order. Has anyone else had issues with this and is there a fix? I cannot figure out what data the JE determined the sort based on!
the payment is marked reprint and the generated receipt brings up the blue bar stating generating receipt but then it will not provide notification link to print the receipt
Has anyone figured out a way to print a "DETAILED" trial balance in FE? I was told by someone there that you can't. I find it hard to believe such an important document does not exist???
Is anyone else having issues with credit card feeds refreshing from the Payables => Credit Card Activity screen? I have been able to successfully refresh periodically for the past several weeks until now. I receive a red error which states: "Completed with errors, 0 of 17 accounts processed successfully. Failed cards:…
Good Morning, been having some issues with speed and processing time with using Blackbaud in Chrome? Thinking of switching to Firefox and seeing if this makes a difference. Has anyone else done this previously? If you haven't had any issues, what web browser are you using for Blackbaud?
Is the Accounts Payable - Administration - Import records feature available in the Web?
I assumed a new position a week ago, and I just found out that the bank reconciliations have never been done in BB. The organization switched to BB three years ago, and all the bank reconciliations have been done in excel. What would be an easy way to get caught-up on those reconciliations in BB?
I am trying to find information on whether there is a way to setup and process recurring invoices in the Web view in FE NXT. We utilize recurring invoices in the database view and need to be able to utilize it in the web view. Anyone have any info or guidance?
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