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We need to see the titles in BBGM for the forms we publish to an applicant account. There is apparently no form title field in the new portal. If we have several forms available in the workflow for a program, we can't tell in BBGM which form we published. We can see a form ID, but that is not helpful in BBGM. The form ID…
I am creating a custom form used by grantees to verify wire transfer receipt but I am not able to include a field where the grantee can type in the date they received the wire transfer. Has anyone else found a solution for this without having to add Blueprint? My other option is to use file upload box so the grantee can…
Please could Blackbaud add ‘ABN’ to the list of Government Tax ID examples when adding an organisation to the new portal. We don't recognise any of the options available. This must be an incredibly easy fix. Where is the ABN?
We have public entity grantees that are part of a county or state (not a public school system) and therefore not included in NPOConnect. How should we or these entities proceed to be included in this database?
Hello. I am about to complete my first grants cycle using the updated portal. Have the system emails been activated? If I click generate and select email, my old email template appears, which is fine, I just am curious if the new system is up and running.
I am seeing a major shortcoming with the Upload field in the updated system and I'm wondering if anyone has a solution or workaround. I hope I am misunderstanding something about the new Upload field that can be clarified. In the IGAM platform, we collect several attachments from the applicant (letters of recommendation,…
The full PDF application is not coming through as a part of the application package. In the legacy portal, it came through as an HTML document, and in our last cycle when we tested the new portal, the full application as submitted came attached as a PDF document. This is super important as we have had so many issues with…
I've noticed when I navigate back and forth between my workspace and any of the Application tab pages (like Pending submissions, Manage forms, Programs, etc.), everything clears from my workspace. So I have to start all over again with what I was working on. Does this happen to others? It's frustrating, and I can't imagine…
We are using the new application forms. When an applicant creates a new account, they can search for their organisation and if not found, add a new one. Nice. However, when the applicant gets into the actual application form, none of the organisation information they have literally just entered one second ago is…
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