Connect with other Blackbaud customers, discuss best practices, and get Blackbaud product updates.
Our Luminate Online has recently been migrated to the cloud. Before the move I asked Blackbaud if this would affect Web Services, as we rely on them to build our local LO data warehouse and the were told it wouldn't. However, despite the claims, I am seeing is a significant drop in response times after the migration.…
Good morning, everyone, I am wondering if anyone else has dealt with this issue before, where you sync pledges/pledge payments over from Luminate Online to RE NXT and it defaults to 'recurring donations' instead of pledges/pledge payments when synced through the LO connector. If you have dealt with this issue, how did you…
I've read that the Bulk Update and Release 26.2.2 has been delayed. This concerns updating HTTP links with the October deadline.
My company sends emails through Luminate. I am investigating a specific set of contacts and I'm curious which emails they have received, which they opened, clicked on, which links they've clicked etc. I'm used to this being standard in reporting for marketing email systems. Found this documentation: Tracking the Emails…
When I rebuild a group, does it automatically recount the underlying query? Or do I need to recount the query and then rebuild the group?
The Blackbaud Product Update Briefings are happening May 5-7! Blackbaud Luminate Online® & Blackbaud TeamRaiser® is Wednesday, May 6 at 12:00 p.m. ET. Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register…
I asked this question 4 years ago and never got an answer. Is it possible to download all available discount codes for a Team Raiser? DiscountType and Amount come in the TeamRaiserRegistration record. DiscountID can be pulled from Payment.Discount record. getParticipationTypes allows you to see if there are any discount…
I'm trying to set up a Welcome Series in Luminate and I'm having difficulty creating the query logic. I want first transaction date equals 1 day prior to today (I also have First Gift Date that I could select) I also want to select only Direct Mail, Monthly, Unsolicited, Telemarketing - but 'campaigns' don't seem to be an…
Today’s participants expect timely, relevant communication—especially on mobile. That’s why we’re excited to invite you to an upcoming webinar with Blackbaud and Nuclavis focused on modernizing peer‑to‑peer fundraising through mobile‑first engagement. 🗓 April 28 | 1:00 PM ET In this practical, outcomes‑focused session,…
Hello all! Here are the details for our upcoming April Webinar! I invite you to ask questions that you'd like answered here or in the webinar; as well as to share any experiences you have relevant to the subject! I'll be inviting the speakers to join us here in the discussion both leading up to the webinar as well as for a…
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