Hello, (Cross posting from the RE forum) I was wondering if anyone had any experiences with the RELO Connector (good or bad) that they could share. We're looking for something that will let us send basic demographic constituent data from RE to LO (no transactional/gift data). We currently have the Omatic Cloud LO Connector…
Where can I find documentation on doing A/B split testing with Luminate Online? I've searched everywhere I can think of and can find nothing about this. We're planning to do this for the first time next week, most likely, and I'd like to ensure I fully understand the process. Thanks for any help.
Has anyone found a way to do text-to-give via TeamRaiser? We hoped to send out messages encouraging donations during our peer-to-peer event in September. Thank you!
We have many chapters that have their own email lists. Right now, they're using a variety of ESPs (MailChimp, Constant Contact, etc.) to manage those lists separately from our main list. We'd like to bring them “in house” in Luminate Online (which we use only for email management at this point). Here are some of our…
Hey everyone, I'm trying to make a Luminate Online API integration, and I'm not exactly sure what the level_id parameter on the addOfflineDonation request is. I know that it has something to do with the amount of the donation, but I don't know what the ID represents. How can I just input an exact value for the donation?…
We recently had a donor create a sustaining gift with a monthly duration of 2. We hide that option from the front end with javascript. He must have had JS disabled in his browser. That's the context. After looking at documentation and definitions: What is the difference between Sustainer Giving Patterns and Duration Period…
As I roll into a new fiscal year I'm thinking about goals and plans! Fellow DBAs and DBMs, what are your projects, goals, and plans for the next year? How are you measuring success on those projects, goals, and plans? Let's brainstorm together! Are you planning on leveling up on some technical skills? Completing an onerous…
Hello. I'm trying to get a logo back on my Teamraiser Page Wrapper. Its a “reusable” and the logo part disappeared a while back and I'm trying to get it back. I have NO coding/web development experience and Blackbaud support is telling me only a web developer or Professional Services is able to fix it. I've gotten as far…
Hi, I understand that donor cover is an option for blackbaud checkout, but wondering if there is a way to have fees covered by donors in regular donation forms? Also wondering if it's best practice to use blackbaud checkout with the S-tag vs the regular donation forms? Thanks!
Recently started seeing the following type of error in Chrome Dev Tools on calendar event registration pages: When I view the code, I'm seeing that the error is happening in some code that looks like this: Anyone know where to find this code? Is this something that only BB has access to?
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