It has been decided to add Apple Pay to our donation forms. I have found how to add to a new form. I currently have over 100 forms. I cannot find how to add to my existing forms.
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I'm looking for some clarity on how often opt-in interest groups are updated. New email signups from yesterday and the day before were not appearing in the appropriate interest group this morning until I clicked ‘Refresh Summary.’ We have an email going out later today using this group as the audience. Will the group…
The Product Update Briefing for Luminate Online and TeamRaiser, including GoodMove is happening on Tuesday, April 25 at 12pm ET. Join our product team for an update on what we’ve been working on over the last several months, recent product enhancements, and our future vision for the product. Register here! Blackbaud's…
Critical changes to your TeamRaiser were implemented on 4/7/2023 that results in new TeamRaiser participants, or participants who don't have a validated record in Luminate Online's Constituent360, unable to send emails from their TeamRaiser Participant Center until a validating minimum threshold is met: A participant must…
Hi, So we've got a roommate selection process in one of our forms. Updates on the user making the selection are quick and work just fine. But since the person making the selections does not have permission to edit/update other constituent records, right now we are relying on a datasync to update the survey/user record for…
My team has been asking about switching over to the new email experience for a few weeks now and I'm weighing the pros and cons of “officially” making this switch for my org. I've reviewed alot of Blackbaud's documentation (in particular the Comparison Chart - which is quite helpful) but I would love some insight from the…
I cannot get the S Tag for Fund Name to populate in either donation form summaries or in online giving autoresponders. I've been using [[S120:dc:fundName]] but it returns a blank value when I add this to both donation summary pages and autoresponders. Any suggestions on how to fix this?
We utilize the Lo API for our Teamraiser instance to get the Events Team Photos and the getTeamPhoto API endpoint stopped working for us in the past week. Does anyone know if there is a bug with the API or a change was made to this endpoint?
Hi, I've been stumbling through the API docs trying to build out what I thought would be a pretty simple integration… the data flow is the following: (1) User submits form on our external site → (2) the form has a webhook pointing to a custom api end point that lives on our custom website (the site is React based, so the…
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