One of Luminate Online's most powerful features has always been the ability to A/B test emails. This critical process is important to ensure that every email that goes out has the highest odds of being positively received by constituents, which means your time an effort put into a message gets the most ROI. * Learn how to…
Luminate has not yet updated for the new state districts. Is this coming soon? Here are the outdated lists. Client Customer Center - CURRENT State Senate District Name to District Number Mappings (2013 - Present) (convio.com) Client Customer Center - CURRENT State House District Name to District Number Mappings (convio.com)
Making it quick and easy for your P2P event participants' donors to give through multiple payment options has never been more important. While standard Luminate Online donation forms always work great, Blackbaud Checkout is truly the optimal form to use for 99% of TeamRaiser events and their donors. * Learn how easy it is…
Hi all. Anyone have a solution to adding a pixel to just one donation form in Luminate? BB gave use the suggestion of putting it in the pagewrapper but we use the same pagewrapper for all our forms so that won't work. If there is a workaround that you know of, I'd love to hear it! Thanks!
Hi all, we have been looking for a way to create donation forms on LO that will seamlessly work with RENXT. Can someone point us in the right direction?
Do you use the Luminate Online APIs? Do you know where to find the documentation? Is the documentation helpful? What improvements would you like to see in these documents?
In October 2022, Direct Debit (aka: ACH) was released as a payment method in Blackbaud Checkout. This was inadvertently released for Canadian customers, and this should have not been released without following the appropriate compliance controls. Measures have been taken to address this on a customer-by-customer case, but…
One of my participants connected their Fundraiser to their spouses Facebook on accident. They deleted the fundraiser on the Facebook side, but their participant center still says it's connected to Facebook. How can we fix this?
Never has a good organization social media strategy been as important as it is now, and that trend shows no sign of slowing or reversing. Join us as industry expert Taylor Shanklin, founder and CEO of Barlele, as she shares the most important things you should be doing to ensure the success of your social media efforts. *…
Is it possible to close a single team in a Teamraiser? They have finished up their virtual drive and want to close their page, but I'm not seeing anything anywhere that will let me do that.
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