I have been working with Support for over a week now on this. Has anyone else had issues with the RELO plugin not communicating properly with LO? I have not been able to process Matched or Unmatched constituents that I have been able to match. If they're Linked or if it's a new constituent they're fine and process but…
Hi everyone, I would like to create an internal form just to resend eCards for those who type in the wrong email. If possible, could someone please help me create this form step by step? I have already created a campaign just for this in LO and now I am in stuck in the design donor screen tab. In addition, how do I make it…
Hi, I have a sustaining subsequent thank you email going out that is showing some transaction information that I don't think it is necessary like “Duration” and “Pledge Amount” how can I remove it. I am stuck on trying to edit it but it just looks like code to me. Thanks for your help.
Hi! Is it possible to include an emoji in the preview text? We are successfully using emojis in the subject line. This might be a silly question, but can we do the same in the preview text? Apologies if this has already been asked--I haven't been able to find the answer. Thank you!
Hi everyone, We are working on a small site on WordPress and have embedded an LO survey into the site. When we test it and click to submit the survey, it redirects us to the actual LO survey where we have to click “submit” again. Is this how LO surveys function when embedded externally or is there a way to just have it…
I understand from the Pagination documentation about the LO SOAP API that we need to specify a page size and page number in each request. However, when trying to query for all records in a given table - say, Constituent - it's difficult to figure out what page number contains the last set of records for a page size. Is…
Hello All, I am trying to figure out if it is possible to pull donation related data from the API. I noticed the REST API documentation lists “to maintain PCI ata security standards for credit card transactions, you must call this method directly from the client's browser and never proxy the call through an external…
Has anyone ever built a pagebuilder page that would allow them to preview each milestone level within the Congratulations for Reaching a Milestone Autoreponder? We do have a pagebuilder page that allows us to preview Autoresponders by FRID, but only contains the generic Congrats Milestone, withoud the content for each…
Hi all, Our organization has approx. 15 to 20 annual events that have used TeamRaisers since 2019. Occasionally, we get reports of web search results that include URLs with past years TeamRaiser IDs (FR_ID parameter). These links can problems or confusion for our visitors. I'm wondering if anyone else has encountered this…
Is there a way to identify an individual constituents offline gift to a TeamRaiser as a sponsorship? I know how to identify an organization gift as a sponsorship but there isn't a way to do this for an individual other than creating them as an organization. Does anyone have a workaround to this?
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