What are the best solutions for event day check-in for teamraiser participants? We need to make sure that attendees have paid their registration fee. But we have a large amount of attendees, so having them queue to be checked manually against a printed registration report is not feasible. And a good portion of these…
Get excited...the Blackbaud Product Update Briefings are happening November 12-15th! Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register today for the Product Update Briefings and after you watch them we’d…
I'm making another attempt at using the new email builder and a few things I'm running into are: - Adjusting padding for the width of the entire email ( I can't get rid of a very wide margin). I'd like our top banner image to fill the whole width of the viewport. - Center buttons and the option to make the button width…
I am new to Events in Luminate. We do not have Team Raiser. I understand that discount codes are not available for “regular events” in Luminate. My question is can someone define promotion code and define discount code? I am struggling finding information. Several of the links on this discussion are no longer available.…
Hello everyone, I have been trying to add Font Awesome icons to my page wrapper without success. I have added the script to the head and set up everything on Font Awesome's side but still nothing loads. Does anyone have any suggestions?
We have been working with support already but also curious if others have been experiencing an increase in soft bounces on their emails. We have seen an increase in soft bounces since March and now spam complaints in recent weeks.
Before I submit a ticket, I'm wondering if anyone else is experiencing this. The “Return to Draft” function (under the list of Actions) in the LO email module is suddenly not working. Anyone else having this problem?
I asked Blackbaud Support how to enable the “Do Not Display Amount” parameter on a TeamRaiser gift via the addGift() API call, and they said they don't know and suggested I ask the Community. Because why would their own Support Team know more than their clients about their own APIs… ugh… Anyways, has anyone found a…
Hi all, I've noticed that despite the fact that we can add diverse options in RE to the gender table, Luminate forms and records only allow the gender binary of M/F. I checked the Idea bank and this was acknowledged as part of the plan for the next update as of 2018, 6 years ago! I realize this platform was created decades…
I have been working with Support for over a week now on this. Has anyone else had issues with the RELO plugin not communicating properly with LO? I have not been able to process Matched or Unmatched constituents that I have been able to match. If they're Linked or if it's a new constituent they're fine and process but…
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