Blackbaud Product Update Briefings start this week and run through May 2nd. They showcase recent innovations and preview future plans including many features and functionality sourced from community member ideas. We’d love to hear about what you’ve learned, what you are most excited about, or any other feedback you have…
Hi community! I created a new donation form and a simple Pagebuilder page that contains an “S1300” tag (Blackbaud Checkout). I am able to make donations just fine. The client has some custom fields on their regular Donation2 forms that I want to include in the transaction. I added one of the custom fields to the new form…
we've identified an issue with the Luminate API. We consulted the Luminate API documentation and attempted to retrieve data directly using the API, but we're still getting the errors. We followed the instructions outlined in the API documentation provided at…
Please join the Blackbaud Luminate Online, TeamRaiser & Good Move product team for an exciting update on product enhancements and future plans. We'll ecap what we’ve been working on over the last several months, share recent product enhancements, and discuss our future vision for the product. Register here to watch and…
We have nearly 3k of pagebuilder pages we want to unpublish. Is there a way to do that in bulk - at least through support - or do we have to unpublish them individually? I would really appreciate any guidance!
While I have four years of RE experience, I have just started into LO at my new org. I tried searching but cannot find an answer to this question. All of our donation forms are in LO. If someone enters a gift with tribute and includes an acknowledgee, and then I process it through the plug-in in RE, is there anyway to see…
Hi Everyone. I'm doing a charity ride for an organization that is using donation pages developed by Blackbaud and I was wondering if anyone had experience with adding a preamble text to a comment field in the donation field. For example, on my donation page:…
Hi Community, We are about to embark on redesigning our Luminate donation forms and we are weighing whether to use Blackbaud Express Checkout or the standard ‘responsive’ forms. We would like the forms to include mobile wallet options and be fully responsive, but the standard forms do not support mobile wallet options.…
Hi All! Curious to know how other organizations consider email unsubscribes through the Luminate Unsubscribe form. When someone unsubscribes in response to an email through LO, does your org consider that to be an unsubscribe from all email communications, including - say - direct outreach from a gift officer? Or only…
Is there any way to surface any of the goals aside from the Fundraising Goal Amount? We're trying to get this information on a TeamRaiser page or pagebuilder page without having to pull a report. I have tried: guessing a few S-tags hoping for an undocumented one, checking API calls, checking WebServices.
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