Like a lot of organizations we're seeing more and more donors give from donor-advised funds, including donors who want to make multi-year commitments and pay from a DAF. Legally, of course, DAFs cannot be used to fulfill binding pledges, so we have some cases where we're working on a letter of "gift intent" with the donor,…
We have received a sponsorship of $10,000 for an event. In that $10,000, it included $1,200 tickets, $60 GST of the tickets. Should I issue a $10,000 unofficial receipt? What is the best practice to record the $1,200 and $60 in the gift record? Thanks for your help!
We received our first tribute gift via the NXT online form. Our gift notification email shows the correct data in the correct fields, but it was hung up out under gift overview as needing attention because it was trying to link to the constituent who was the actual tribute that hadn't been in the database, has anyone else…
I'm wondering if anyone uses Membership to track Legacy/Planned Giving program? Currently, donors who have included us in their will, we code with an attribute as part of our "society" but wondering if it could more easily be managed in Membership? Or is it better to just keep as an attribute. Thanks!
I have a couple of people in the team who take in really complex queries and change them, which is causing reporting issues. I know there is a way to turn off the option under tools in the query. But is there a way to track what has already been changed?
I wonder if there is anyone out there who would be willing to chat to me for 30 minutes about starting out on the right foot with MG fundraising. So far it has been the CEO and one other SLT member doing adhoc asks here and there, with no process or clear targets. I have set up the prospect module, assigned statuses and…
Can anyone advise why when we export the phone numbers, some of them convert to the scientific format in .csv Even when I manually adjust them to the actual phone number, and format the cell as text, they still change the format when saved in csv Has anyone else had this happen, and what did you do to resolve it?
Hello, I have a question for Canadian users of JustGiving. Earlier in 2025, Blackbaud changed its Canadian receipting format. Previously, voluntary contributions (to cover platform fees) were included in the donation and eligible tax receipt amount. Now, these contributions are treated as “tips” to the JustGiving platform…
Good morning everyone, its been a while since I have been in communities! We are upgrading from RE7 to NXT. We use Drip Email Marketing outside of RE7, however Drip is more up to date with email addresses than RE7 as nothing talks to each other. Does anyone know if there is an integration for Drip into NXT? As we run…
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