I'm new to the Events tab, and want to be able to use the name tag function. However, with participants who are coming with their spouse, it doesn't appear that I can print one name tag for each person. For example: it can do John Smith OR Jane Smith OR John & Jane Smith, but it can't do one for John Smith and a separate…
Hello I have had a PA job running for a few years where if a file is updated in a bb host folder, the job is triggered. I have tried rotating/ unlock to reset the password and editing the connection, but I can’t seem to get the connection ok, when I run test the connection, bb ftp account locks. Has there been a change in…
From Principles to Practice: Introducing AI Responsibly in Mission Driven Work March 26, 11:00 AM EST (Register here) We’re excited to introduce the Agents for Good™: AI for Impact Webinar Series, a new monthly thought leadership series designed for mission‑driven organizations navigating the rapidly evolving world of AI.…
I created a new batch for pledges. I entered the gift by going to the gift tab clicking on installment information and setting up frequent number of gifts. Then clicked on add payment to pledge auto distributed and clicked Ok. I double checked my reports and it did show the pledge entered along with the gift and no pending…
Did Blackbaud end support for eReceipts in Database View at some point recently? I've been receiving far more requests than usual for reprints of receipts that were initially sent via the eReceipt method in Database View, and I just did a test transaction on my own account, and did not receive a receipt by email. Was this…
Hi everyone, I’m wondering if anyone has experienced this issue and can share how you handled it. We recently sent out a newsletter and can see several bounce notifications. However, when reviewing the email history for those same constituents, the system shows that the emails were opened. We also contacted one of the…
Hi Community, I just wanted to remind everyone about a fantastic webinar I am hosting on Thursday, March 5th at 12:00 p.m. ET. The webinar will feature three Blackbaud partners giving 13-minute quick demos and sharing customer testimonials of their integrations that will help you raise more money for your organization.…
Hi everyone, has been a LONG time since I posted here. We're about to transition from RE7 (self hosted) to NXT, so I'm still in the text environment getting my head around it all. What I want to know is how do you manage "fundraising leads" within NXT? How do you download leads due for a call, and how do you best manage…
Hi All, I was just wondering if anyone else is experiencing any issues with the grid view gift batches in web view? Our Individual Giving Manager is trying to process our automatic gift batches, adding the appeal and campaign, but it wont let her type anything at all. No drop down box. We also don't seem to get anything…
I have followed the instructions in Knowledgebase article 75198 to create a file of pledge payments with their GiftLink so I can see which pledge a payment was applied to. I have found that if a single payment was applied toward multiple pledges, the file I get from the Import only gives me one of those GiftLinks. Is there…
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