Sorry, it's me again. As mentioned in a prior post, I am the interim events person so really learning as I go. I set up an event. I added the registration fees. We tested the link. All looked good until I got to the gift batch and realized that the registration fee is listed under the constituent's gift record as a gift! I…
In Raiser's Edge Online Giving, when using the "Complete Cover" option, where donors are given the option to cover credit card processing fees, what is the rate used to determine the suggested complete cover amount? Does my organization have any say in the suggested processing fee amount?
We just converted to RE. We are seeing that the retention dashboard does not account for soft credits. For example, if a couple from the same household has one spouse who gives one year, but the following year it comes from the other spouse, their gift does not seem to be counted as a retained gift. I learned that soft…
Hello! What department is responsible for handling your state solicitation registrations: Finance Fundraising Marketing some other department appreciate your feedback as I'm trying to get some justification of who should be owning this Thanks!! Joanne
Hi, I've been talking to a prospect researcher at another university who uses sales force as their CRM, and they have the ability to host prospect ratings for linking, interest and ability separately on a constituent record, but also as a combined total. Does anyone know if it's possible to do this in Blackbaud Raiser's…
Am I able to pull a participant list that is a merged query? I'm trying to save it as a list so I can pull it into my participant list for the event but it won't let me save it as a list. Any help will be appreciated as I am new to the events module.
I'm wondering where others are recording Honorary Degrees that are awarded by their school? We are reviewing our practice, and I wonder what others are doing. Are you putting it in with Relationships>Education, or as an Attribute/Custom Field? If you go the Education storage option, do you record a Degree with a name to…
Hi All, I'm looking for assistance with a data workflow setup. My goal is to get a specific report from Raiser's Edge exported automatically on a daily basis to a SharePoint folder. I've successfully set up the downstream components: I'm using the Blackbaud Community Power BI template and have configured Power BI to pull…
Hi, I thought the BBCon early registration amount for 2025 is $780. But when am registering for the event, it is showing up as $1,298.00 Any idea why? It's just the 30th of April.
Hello, We are going through the process of cleaning up old addressee and salutation fields in our records. We have a lot of them that are no longer used. I was wondering what everyone else does for Deceased records? Do you mark them in a special way? Do you keep them as is? Only keep some of them? I would love to know what…
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