What are your rules for Primary Contacts? Do you make them full constituents? By making them a full constituent, It seems like there is a lot more flexibility with coding so that you can do things like identifying a subset for specific types of communications.
Hello! I am working on a query for our scholarship funds. When we establish a new scholarship fund, I create the ID, and sometimes I have relationship contacts to add at the time, but sometimes I don't. I'm now trying to run a query that would give me the scholarships that have no “Scholarship Contacts” established in the…
Hello all! Here are the details for one of our upcoming webinars: I invite you to ask questions that you'd like answered here or in the webinar; as well as to share any experiences you have relevant to the subject! I'll be inviting the speakers to join us here in the discussion both leading up to the webinar as well as for…
Happy New Fiscal Year!. This time of year we start a new round of campaigns and I don't have a good strategy to keep the gift processors from using old campaigns or stopping recurring gift payments and pledge payments from continuing to inherit the original campaign. I am wondering how other organizations handle the…
Hi, I am looking for some suggestions/examples for business processes/Internal organizational RE guides developed towards constituent record maintenance for organizations who have used Raiser's Edge for quite some time now. Example : We have defined understanding of how we use certain features like do not solicit/ do not…
Hi all, happy Friday! Am I overlooking more detailed email analytics? I went to look at an email and this is all I can see, is RENXT not recording a simple time stamp for when emails deployed? Also for bounces - how are we able to tell which are hard vs soft?
Hi Everyone, We recently started using NXT donation forms with BBMS and I have a question for you about how to use the optional URL parameters to specify appeal/fund/campaign. I would like to be able to replicate what we were doing before switching to forms in NXT and BBMS, but I don't understand if it's actually possible.…
In light of all of the progress in NXT, does anyone have insights on Insights? We like the Fundraising Dashboards, but we are quite hampered by the lack of fields available. For example, in our environment, with well over a thousand funds in use, we use Fund Attributes to be able to report (via Queries & Exports) on many…
In Database view, under Online Express, in the Events forms, we have one account that is linked that we need to change the routing and account number to. Currently, if we choose this account as a payment method under “Blackbaud merchant account”, the funds will be deposited into the wrong account. How can we edit this…
Hi, we are looking to utilize Events in RENXT for actual events, not just fundraising pages. Would anyone be willing to share an example of your event page? This would include photos, information, donations, tickets, sponsorships, etc. for an in-person event. Thank you!
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