Do you work in a school that uses both Raiser's Edge and Core (Blackbaud's Enrollment Management system)? If so, how do you rollover your information from Core to RE at the beginning of each new school year? We started using ImportOmatic last fall with limited success. The main challenge has been exporting all of the…
Hello, Recently we received notice that the old “standard checkout” will be phased out in February to comply with PCI regulations. When an embedded donation form is switched to the new “Blackbaud Checkout” we receive the following error on event forms. “2025-02-10 9:11 AM: System.NullReferenceException: Object reference…
We have signed a contract with Almabase to replace BBNC for our alumni engagement platform. We are in the initial launch phase and would like to chat with others who may have some pointers or tips for our conversion from BBNC to Almabase and the integration with RE NXT. Please let me know if you would be willing to chat.…
I have two questions/issues with regard to Blackbaud/RE NXT and I am wondering if there might be progress being made on either/both: When will there be changes made to the options for annual giving statements/year-end tax letters? I have spent considerable time searching the different discussions as well as the training…
Our full advancement team wants to receive contact (visit/call) reports via email for their review and information. Is there a way to export/report Actions with the type ‘meeting’ or ‘call’ in a readable format so I can send them to the team on a regular (weekly) basis? Right now, gift officers are entering their action…
Hi there, We just converted from our old database to NXT and are still trying to adjust to the new world. One of the biggest question marks for our gift processing team is what gifts can't or shouldn't be entered in Batch, and when they're not, what else to use to track them with our Finance team. Our legacy system relied…
I just happened to look at my audit history under Security and noticed that on January 29, 2025, 11:50 pm user titles were changed for our users, and some have reverted back to old titles. When I look at the entry to see who made the change, it says Blackbaud. We also noticed that email categories have changed for people…
We noticed this morning that there is a new security role called “Communications” in Raiser's Edge NXT webview that can be set up to manage transactional emails. I am wondering if anyone could direct me to some information on what this role does? I have looked through the Knowledgebase and “What's New" and “What's Recent”…
Does anyone know if we can set business rules to pop up when someone is scanned with their membership? I know this option is available for records/gifts/actions but can't find if we have an option for membership scanning based on level Thanks!
We are looking for a way to upload an excel file of donors and volunteers from a holiday appeal all at once. Has anyone done that? Also, we would like to code them for future tracking purposes. Does anyone know the best way to do that? Thank you!
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