Hello! We've crunched the numbers as a whole and have seen that Online Giving donation forms have higher conversion rates and average gift amounts than other donation forms. Now we'd like to hear from you! We're looking for some customer quotes, statistics or stories to share in the upcoming Product Update Briefings and…
I am wondering how we can edit out auto-receipting to send Tax receipts for donations ONLY if they are above the $20 threshold. I am in desktop view and I can't find that setting. Thanks
Hi all, I'm new to Raiser's Edge. I want to figure out how to determine the total dollars raised in a particular giving range during a particular year. Such as “We received XX dollars from those in giving range $500-999 in FY 2022-2023.” Any suggestions on how to run this? Thanks!
I think this may be an Ideas Bank topic but wanted to see if anyone has any suggestions. I am trying to develop an internal data health check process on duplicate records. While I can report on who created the duplicate record by exporting the merged records and include the “date added" and “added by” in the query to…
We recently migrated to RENXT and are currently cleaning up our data to ensure it is set up in a way we can pull reports/lists/etc. For Organizations, the contact information of our relationships is in the Org's contact info tile. We want to remove emails/phone numbers and only keep the address - all of our relationships…
I posted this on the RENXT FB page but I'm desperate for answers so I'm posting it here as well. I need to pull a list of current and past parents who are alumni and also has or had a child attend the school. I was instructed by someone to run the following queries then merge them using the AND operator. That seemed to…
Hi there- We have set up a new Blackbaud Merchant Services ‘Test’ account to evaluate the functionality of the donor cover fee and to verify how online gifts appear in the RENXT batches. I processed a test transaction and received the confirmation email; however, I am unable to locate the ‘test’ gift under the unapproved…
Hi! I am wanting to pull a list of primary email addresses from a list of Constituent IDs. Has anyone accomplished this?
In online giving, I'm looking for a report that lists the description/gift option and not just the cost of the donation i.e. we list 4 items a parent can purchase + an option to just send a monetary gift (any amount). I'm looking for a breakdown of what the donor is selecting to donate from the form (description of the…
We have business rule in place to not allow a record to be saved with duplicate phone types. This a.m. I'm just getting going and have run into two records: one displaying 2 cell numbers, neither marked as inactive, another displaying 2 emails of the same type. Date last changed is not recent. Any thoughts? Any one else…
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