Has anyone using NXT dashboards / NXT reports experienced any issue with the totals displayed on the insight not matching up to either manual cross-checking or the list that is generated by clicking on the insight. For example, we may have an insight on NXT dashboard / report which is showing a basic gift total as…
I have a question from our Web Developer and was wondering if anyone else has had an issue, I would love to hear how you might have dealt with this. We are a State Library in NSW (Australia) and all our websites must maintain WCAG compliance for accessibility and work with screen readers etc. " have a question for the…
I'm trying to enter response to invitations in NXT. I am able to do and mark them as attending. When I check on the data in Database however, their status are not automatically marked as RSVP-Yes, instead it simply says they are registered with the Response portion left blank. If I need to pull a query in database on…
Good Morning, I have a sponsor who went online and paid $5,000.00 to be an Event Sponsor. I processed the payment through online express and then went in and added my appeal code and committed the batch. Now that payment or sponsorship is NOT showing up on my “Events Tab” in RENXT under revenue, it is however showing up on…
Hi! Does anyone have a pretty generic gift acceptance policy they are willing to share? Our current one is very campaign specific - and a campaign we never got around to launching and won't be any time soon. Thanks all! Joanne
Hi all, We would like to populate the “county” field for our constituents without (of course) having to do it manually for thousands of records. I know it is easy to access a mapview in RE webview for constituent lists, so there has to be some “geocode” field that the database is using to put those dots on the map. Is that…
Hopefully everyone is having fun exploring using Query in Webview! Between the EAP, BB Town Halls, and various user group discussions a number of ideas related to Query have been added to the Idea Bank. I hope you'll take a look at this list and vote for them. Blackbaud really does review information in the Idea Bank to…
Hi. I am relatively new to RE, and was wondering whether there is a difference between using the tick box Requests No Emails and adding a solicit code to the ‘Consent’ module Do Not Email? Which do you use and why?
Question for any UK hospital charities - are you having OLX/NXT email marketing problems, and have you found a way around it? Since our email system migrated from the local hospital in-house one to the national nhs.net one, our email open rates have crashed (most are bouncing), and we're not getting any OLX donation…
Hello Friends! As we march toward the end of database view this year, we are making a list of business procedures which use it and thinking about how to accomplish without. First on my list is updating GL distributions for new funds setup. For that, we use database view in both RE - to update the GL distributions - and FE…
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