When I am doing queries in database and I want to include only emails and phone numbers that are active, I consistently also get the inactive and/or the one marked with the do not sign. How can I make sure those are excluded in my query? Thanks in Advance!
Is it possible to set up a workflow for a series of GivingTuesday emails? Here’s what I’m envisioning: * One email to go out 1 week before GivingTuesday * Another email 1 day before * Three emails sent on the day of GivingTuesday I’d like to ensure that anyone who gives during the campaign is removed from the email list…
Hi Community! I attended this webinar series last May that they had on demand but now the links are not working. Does anyone know where this might be stored?? Here is a link to the original series. Maureen Wallbeoff was the speaker and was awesome!
We're new to RENXT and I'm looking for advice about applying payments to pledges. We have online forms set up and by default the donor is covering the Raiser's Edge fees but it's causing problems because the amount doesn't match the pledge amount. For example, we have a donor who pledged $100 last month and just paid…
Our RENXT receipts are ending up in spam for gmail every single time. We set up our SPF records and DKIM as recommended by Blackbaud. Email headers show SPF and DKIM pass, but DMARC fails. Gmail says they can't authenticate the sender, and this does not appear to be related to the content of the email. I assume that is…
I would like to add the sale of logo'd items on our website. Which form should i use, the Online Donation form or the Event form?
Is there a way to run a list of constituents in web view who gave $1000+ in the current fiscal year? My organization is currently converting to RENXT, and I just can't figure out how to do this. (Or do I need to run a query in database view? If so, how do I do that?) Thank you so much Alex!
Seeking advise! Organization is starting to receive more interest in planned giving and some people who have submitted information about their intentions. The organization has the planned giving module, and leadership is wanting to see reporting on it. Seeking advice, what is the best way to record it in RE using the…
As some of you know, I was ordered to add another active admin. She has taken a group of constituents from one Fundraiser and assigned another Fundraiser to them, without putting an end date for the initial Fundraiser - which is causing the ladies confusion as it no longer lists only their actions. I am trying to make a…
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