Hi Everyone, I'm working with a program that receives two separate sources of funding: regular donations that are used on a day-to-day basis, and an endowed fund that was recently created to provide long-term support. My question is how to best code the Fund ID and the Description categorizes for these two sources of…
(From my Facebook posting) - Those who know me, know that I do not brag about things - BUT - this one is too cool NOT to boast about. I just finished testing my TAX letter PA Flow which will execute bulk emails with attached PDFs with donor's CY24 Total Amount. I had some onsite 'security' issues I cannot get around; but I…
Hi, When first testing the optimized donation form, the process seemed to proceed normally for me after I chose an amount. At some point this error message started appearing immediately after choosing the amount instead. The error message is, "Can't process your payment. Try again soon or contact at or ." What is the cause…
Get excited...the Blackbaud Product Update Briefings are happening November 12-15th! Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register today for the Product Update Briefings and after you watch them we’d…
Hi. Bit of a cry for help. We have been trying to offer Apple Pay on the standard donation forms using Merchant Services but cannot get it to work and was wondering if anyone else, in the UK if that makes a difference, has got it set up and the process they went through. We have gone through all the instructions on the…
Can you help us with adding to a new domain: I'm getting the following error: Perhaps Blackbaud uses domain policy? If so, would you be able to add my local domain to the allowed list?
I'm trying to move our internal event work for some events to solely NXT. I think we all know how much of a roadblock participant options in NXT are. They don't link back to dbview, you can't get at that data in a flat format unless you manually export from the participants screen, or pull the json from the API and flatten…
Hi all, I'm looking to hear from others what your experience with DeceasedRecordFinder in the Data Health Center has been. We recently used AddressFinder and were very happy with the results, however a consultant cautioned us about using DeceasedRecordFinder. I seem to recall there was a concern that it could make…
Hi there, I have a question about the methodology behind Deceased Finder's “Reported By” data. Reviewing the documentation here does not give enough detail. Specifically what I would like to know is how are constituent deaths “Confirmed by death certificate,” “Confirmed by relative,” or “Matched to obituary date?” And…
So, it's Giving Tuesday, and it's the first time I'm coming around to it, and we recently transitioned to NXT, so stuff done last year can be done differently. What we're doing is a ‘Christmas Wish List’ where a department has asked to raise funds for specifically 3 different things. In the past they select which of the 3…
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