@Brian Gray
Are you using Odin's installed on premise/server system or their newer cloud version?
Also, is the system easy enough for your Store Manager to maintain or do you feel your IT Dept. is heavily involved in set up, daily operations, etc…
Thank in advance for your input.
@Josceline Reardon - We are using the on-premises version. The cloud version was not quite ready when we started using the service. It runs on a dedicated virtual server instance. Odin has remote log-in abilities to that server to do maintenance and updates.
After the initial set-up of hardware and software (which involved IT a good bit), we are now mostly hands-off. The bookstore keeps it running, and they contact Odin for help when they need it. The only thing that I do is add student photos to the server each fall.
Since I posted my original response, Student Billing has gone away. We are now using FACTS for student billing. Our Odin software generates a couple of CSV files each month that are imported into FACTS. The bookstore and Business Office people handle it - IT is not involved at all.