Contact Information - Editable Email Option?

Hi All,


We are looking at sending an email to all constituents asking them to update some of their details. I'd like to prepopulate the email with the details we have on our system and have a Yes/No next to them, with the view that they can reply to the email and delete the relevant statement. Also amending their details if needed.


However, I've created an email from NXT Marketing as a test, but you cannot edit the email once it has been sent (as a recipient). Also tried on Online Express and had the same issue. 


Does anyone have any ideas on how best to create an editable email. 


Best wishes,

Jess

Comments

  • Austen Brown
    Austen Brown Community All-Star
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    Hi Jessica Newman‍ - Unfortunately, it is not possible for a recipient to edit an email.  I would recommend that you ask the recipient to respond to the email or set up a survey form for them to fill out if any their information listed in the email has changed.  
  • I believe it's possible to embed a link to a Google doc / Google sheet in the email which recipients can use to edit/enter their responses. 
  • Thank you. I think that is the conclusion we've come to. We'll have an online form for them to complete, however, I was hoping to have pre-poluated some information to make it easier and more likely to receive a response.


    Best wishes,

    Jess
  • We do have something designed to allow profile updates from an email, pm me if interested.
  • Hi
    Warren,

     

    Thank you
    for your reply on Blackbaud. Yes I’d be really interested to know
    what you’ve got that could mean individuals updating details in an
    email?

     

    Best
    wishes,

    Jess

     

    MrsJessicaNewmanDevelopmentOfficerTel:01761235194www.downside.co.uk
    Downside School, a
    charitable company limited by guarantee registered in England &
    Wales, (registered charity number 1184700 and company number
    11751009). Registered office: Downside School,
    Stratton-on-the-Fosse, Radstock BA3 4RJ



    The information in this e-mail is confidential and
    intended solely for the use of the individual to whom it was
    addressed. If you are not the intended recipient, be advised that
    you have received this e-mail in error and that any use,
    dissemination, forwarding, printing or copying of this e-mail is
    strictly prohibited. If you have received this e-mail in error,
    please advise the sender by using the reply facility in your e-mail
    software, and then delete it from your system. Downside
    School may monitor the content of the e-mails sent and
    received via its network for the purposes of ensuring compliance
    with the law and with Downside School policies. Any views or
    opinions presented are only those of the author and not those
    of Downside School.