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Refund partial package

Denise Giannino

Any advice on how to refund 1 ticket in a package of 4 that was purchase more than 6 months ago?

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Tami Goertzen

The inability to do partial refunds on packages resulted in us not utilizing the Event Packages feature this year. We had to do refunds through the credit card merchant. In our case, that was Blackbaud Merchant Services.

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