Parents-Students Unable to See Progress Report

Anna Broomell
Anna Broomell
Tenth Anniversary Kudos 1 Name Dropper Participant
in Blackbaud K–12 Education Solutions™ General Discussions
Hi Everyone - Would anyone know what may be causing our parents/students to not see the progress report? We did go to Academics > Grades > Report Card Set Up > Edited into our Progress Report > and under 2nd Semester we have today's date and an 8am time for parents/students. I checked Knowledgebase but didn't find anything. Thank you!

Comments

  • Elizabeth Perron
    Elizabeth Perron
    Eighth Anniversary Kudos 5 Name Dropper Participant
    Hi Anna Broomell‍ 

    I've noticed a peer has not answered your question yet and your issue seems to be technical. If you haven't opened a support ticket yet, I encourage you too.


    If you still have questions, please scroll to the bottom of this community page to click on customer support. 


    Please let me know if this is helpful or if you need something else!


    In harmony,

    Elizabeth

    Blackbaud Community Team
    https://community.blackbaud.com/community-managers

     
  • Anna Broomell
    Anna Broomell
    Tenth Anniversary Kudos 1 Name Dropper Participant
    Thank you Elizabeth.  I did get the issue resolved!

Categories