Registration Questions on Webforms by Type

Tamara Christensen

Hi, 

Does anyone know how to get the registration questions to only ask for a specific price type? As a children's museum, we always register an adult along with a child(ren). We want to know certain things about the children (ex. age, interests...) but not the adult.  Maybe it is not possible, but if it is, can anyone provide a little guidance?  

Thanks,

Tamara

Jess Munroe

Hi Tamara - I haven't used this at our organization, but I'm hoping it may be helpful for you. Here is a how-to Marketing Survey from the Blackbaud Ticketing Guide: https://www.blackbaud.com/files/support/guides/ac/tickets.pdf (scroll to page 56). You can set this to a variety of criteria. Although it may not work for the price type, maybe it can be sent to the registrants after signup?


Hope this helps!

Tamara Christensen

Thanks!  I found it!  It is just one line in that huge ticketing guide but for anyone who is following this: 

"Add or edit registration questions 1. From Tickets, under Configuration, click Manage Registration Forms. Note: You can also add a new registration question from the Registration Information tab on a Program Event page. For information about the Registration Information tab, see Manage Program Registration Information on page 174. 2. Under Registration information, click Add, Question. The Add a question screen appears. Note: To edit a question, select it in the row and click Edit. 3. In Field name, enter the name of the field. 4. In Field type, select the type of field it is. For example, if you select Dropdown list, you can enter the dropdown options in the Option grid that appears. Note: You can use the up and down arrows to reorder the options in the grid. 5. If you want this question to be available for the web, select Show online and enter what you text you want to appear on the web, in the Web text field. 6. If you do not want this question to appear for all price types, clear the Show for all price types checkbox, and in the Price type grid, enter the price types for it."

(I actually clicked on the pencil to get here...)