Export Error
Is there a way to reverse an erroneously exported transaction? I deleted it from the batch because it was not on the Disbursement Detail Report - but when it DOES show up, right now it is no longer in the Transactions list.
Tagged:
0
Comments
-
Hi Shannon Nilsson - You will need to contact BB Support; they will be able to re-send the donation into the OLX Transaction Download window. While speaking/chatting with them it will be helpful for them if you have access to transaction information listed in your BBMS Account.
Moving forward, I would recommend you keep all transactions that come through OLX and reconcile with the BBMS distribution reports after the gifts are committed to the database.1
Categories
- All Categories
- New Grantmaking TEST Community
- New Altru Test Community
- New bbcon Community - TEST
- 11 Blackbaud Agents for Good™
- New Raiser's Edge NXT Community
- 7 Blackbaud Community Help
- 218 bbcon®
- 1.4K Blackbaud Altru®
- 409 Blackbaud Award Management™ and Blackbaud Stewardship Management™
- 1.2K Blackbaud CRM™ and Blackbaud Internet Solutions™
- 16 donorCentrics®
- 361 Blackbaud eTapestry®
- 2.7K Blackbaud Financial Edge NXT®
- 679 Blackbaud Grantmaking™
- 596 Blackbaud Education Management Solutions for Higher Education
- 3.3K Blackbaud Education Management Solutions for K-12 Schools
- 951 Blackbaud Luminate Online® and Blackbaud TeamRaiser®
- 85 JustGiving® from Blackbaud®
- 6.9K Blackbaud Raiser's Edge NXT®
- 3.9K SKY Developer
- 255 ResearchPoint™
- 122 Blackbaud Tuition Management™
- 165 Organizational Best Practices
- 246 Member Lounge (Just for Fun)
- 40 Blackbaud Community Challenges
- 37 PowerUp Challenges
- 3 (Closed) PowerUp Challenge: Grid View Batch
- 3 (Closed) PowerUp Challenge: Chat for Blackbaud AI
- 3 (Closed) PowerUp Challenge: Data Health
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Product Update Briefing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports+
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Email Marketing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Gift Management
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Event Management
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Home Page
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Query
- 820 Community News
- 3.1K Jobs Board
- 57 Blackbaud SKY® Reporting Announcements
- 47 Blackbaud CRM Higher Ed Product Advisory Group (HE PAG)
- 19 Blackbaud CRM Product Advisory Group (BBCRM PAG)