Donor & Alumni Portal - What software/product do you use and is it integrated to BBCRM?

Shweta Jayaram
Shweta Jayaram
Tenth Anniversary Participant Facilitator 1 Loyalty Badge
in Blackbaud CRM™ General Discussions
Hi Everyone,

We at the University of Illinois Foundation are exploring software and vendors for creation of a donor/alumni portal that integrates into BBCRM.

Is there anyone who has built one in house or purchased a product from vendors? If so can you let me know which product and vendor and your experience so far. I am working on exploring software options for different vendors v/s building it in house.

Thanks, Shweta!
Senior Business Systems Analyst

University of Illinois Foundation
e email address jayara@uif.uillinois.edu

 

Comments

  • Rick Root
    Rick Root
    Tenth Anniversary Kudos 2 Name Dropper Participant
    Schweta,


    Here at UNC-Chapel Hill, we have built sort of a Donor Portal in BBIS, where donors can review their giving history, outstanding pledges, re-print (most) receipts.  We are getting ready to expand on that to allow donors to retrieve stewardship reports as well that are stored in CRM.


    This functionality was built primarily with Unformatted Text parts, a lot of javascript and jquery, and a BBIS Custom Handler.


    As for an Alumni Portal, we have built a custom Alumni Directory and Class Notes system.  This also lives on the BBIS server in a custom directory and does NOT use BBIS page functionality at all.  The application was built entirely in Angular, again using a BBIS Custom Handler to do the data interchange.  


    For both of these, we've built a completely custom authentication solution that, for the most part, doesn't use any BBIS parts.  Though it does still use the BBIS authentication functionality as far as the tables and password storage.  My code makes direct calls to some Blackbaud core APIs, which are not documentated and is probably a violation of the rules :)  I got the code from Ohio State so I'm blaming them.   The only OOB part I used was the Password Reset part and I only use that for the SECOND part of the password reset.


    Email me if you have further questions.

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