Action Required: Update Your Facebook Fundraising Settings before Sept 15

Robyn Mendez

In September, Facebook will release an update to help improve your organization’s ability to manage the administrative rights for your org’s Facebook pages and protect access to your Facebook Fundraising efforts.  If you already have the TeamRaiser Facebook integration configured, your organization needs to make some small configuration updates to your TeamRaiser Facebook Integration to help avoid participants seeing an error message when they attempt to connect their TeamRaiser fundraising to a Facebook Fundraiser. 


Organizations need to create a Facebook Business Manager account and then add the "Fundraising" product to your apps in the Facebook for Developer Account.
 
For detailed step-by-step instructions with screenshots, visit the TeamRaiser Facebook Fundraising Configuration Instructions.

 

Katie Tracy

Has anyone successfully done this and can you help me?

Robyn Mendez

Hey Katie Tracy‍, 

Where are you running into issues?  

Robyn

Katie Tracy

I just feel very overwhelmed by the
instructions and I’m not sure I’m doing it correctly!

 

Thanks,

 

Katie Tracy

Senior Channel Coordinator

St. Louis Children’s Hospital Foundation

1001 Highlands Plaza Drive West, Suite 160

St. Louis, MO 63110

(314) 273-3459 (o)

stlouischildrens.org

 

Fundraising through Facebook is simple!

Click here to start a
Facebook fundraiser for St. Louis Children’s today!

 

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Nancy Burrow

Is this required of everyone? I feel like I did these steps in the original set up. Is there a way to know if it's necessary?

Allison Williams

Will this affect or break current Facebook Fundraisers Integrated with TeamRaiser? 

Robyn Mendez

@allisonwillams 

So individuals who have already registered for your event and already stood up the Facebook Fundraiser should be ok.

Anyone new who registers for your event, once Facebook makes the change, will see an error message when they attempt to connect to a Facebook Fundraiser.

Allison Williams

When we set this up, do we edit our existing Facebook Fundraiser Integration or configure a new one within our TeamRaiser site? Our Facebook App is the same, so do we put in the new secret key into the existing app configuration or create a second configuration with the new secret key? 


Thank you.

Colleen Gutierrez

Hi Allison - 


You don't need to make any updates in TeamRaiser. All of the updates are for Facebook tools. So, your current configurations in TeamRaiser do not need any changes.


If it helps, here is a help topic that covers only the steps that you need to take if you are already integrating for Facebook Fundraising:  Required Updates for Existing Facebook-TeamRaiser Integrations.


Thanks,

Colleen

Kadesha Washington

I *think* I did the steps correctly. Would the screens in the Facebook Developer App look like this if I have completed the process correctly?



 

Jennifer Peters

Kadesha Washington‍ Congratulations! Yes that screenshot shows you have completed the necessary update. Facebook is required to do these updates each year, so make sure you have an alternative admin added to your Users for your Facebook Business Manager so your organization has a back up admin.

Kadesha Washington

Jennifer Peters:
Kadesha Washington‍ Congratulations! Yes that screenshot shows you have completed the necessary update. Facebook is required to do these updates each year, so make sure you have an alternative admin added to your Users for your Facebook Business Manager so your organization has a back up admin.

Jennifer, thanks for the confirmation. Just glad it's done as I *detest* doing these technical sorts of things. LOL, definitely not my skill set!

Jennifer Peters

Kadesha Washington‍ I totally get it. Glad you got this completed. It will be one thing off your plate as you begin approaching your next event season! :-)