Reports are down

Derek Schartung

The report could not be loaded. The item '/Blackbaud/AppFx/Altru/SITEID/System Reports/Sales/Program Revenue Report' cannot be found. (rsItemNotFound)


This is affecting all reports from all modules. Query is working so at least we have that.

Ray Bergman

Hi Derek,

Ray Bergman from the Community Management Team here.  Have you contacted support and created a case with them yet?

Derek Schartung

Ray Bergman:

Hi Derek,

Ray Bergman from the Community Management Team here.  Have you contacted support and created a case with them yet?

Yesah, boss: case number 017946430,

It is resolved. 

Ray Bergman

Thanks for checking back in Derek.