Deleted Constituent

James Jim Post
James Jim Post
Tenth Anniversary Participant Facilitator 1
in Blackbaud CRM™ General Discussions
Someone here decided to delete an individual rather than going through normal deceasing procedures. I would like to know who, what, when, where. Is there a way to find a deleted record and/or information about a deleted record?

Comments

  • Rick Root
    Rick Root
    Tenth Anniversary Kudos 2 Name Dropper Participant
    De-permit the "delete" record op.  :)  Unless it was one of your sys admins, in which case.. oops.


    For sure you're just going to have to rebuild the constituent record.  There is no way to "undelete"


    To do that, you can either look at all the audit tables, starting with CONSTITUENTAUDIT, ADDRESSAUDIT, PHONEAUDIT, AND EMAILADDRESSAUDIT.


    Or, restore a backup from before the constituent was deleted to a lower environment, and rebuild it from that info.

     

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