Multiple Email copies of Official Notes
Hi All,
We are having a weird inconsistent issue with some advisors (not all) and some admin (not all) reporting that some (not all) official notes are being emailed to them 2-4 times. When I try to replicate the issue, mine only go through once
Same thing when I troubleshoot with support. I am thinking it is something on our end, just wondering if anyone else is experiencing this or has in the past and what is causing it. We are using Outlook 365 for mail (some the app and some the web version).
Thanks in advance,
Melanie
We are having a weird inconsistent issue with some advisors (not all) and some admin (not all) reporting that some (not all) official notes are being emailed to them 2-4 times. When I try to replicate the issue, mine only go through once
Same thing when I troubleshoot with support. I am thinking it is something on our end, just wondering if anyone else is experiencing this or has in the past and what is causing it. We are using Outlook 365 for mail (some the app and some the web version).Thanks in advance,
Melanie
0
Categories
- All Categories
- 6 Blackbaud Community Help
- 209 bbcon®
- 1.4K Blackbaud Altru®
- 395 Blackbaud Award Management™ and Blackbaud Stewardship Management™
- 1.1K Blackbaud CRM™ and Blackbaud Internet Solutions™
- 15 donorCentrics®
- 360 Blackbaud eTapestry®
- 2.5K Blackbaud Financial Edge NXT®
- 649 Blackbaud Grantmaking™
- 567 Blackbaud Education Management Solutions for Higher Education
- 3.2K Blackbaud Education Management Solutions for K-12 Schools
- 937 Blackbaud Luminate Online® and Blackbaud TeamRaiser®
- 84 JustGiving® from Blackbaud®
- 6.5K Blackbaud Raiser's Edge NXT®
- 3.7K SKY Developer
- 247 ResearchPoint™
- 118 Blackbaud Tuition Management™
- 165 Organizational Best Practices
- 239 The Tap (Just for Fun)
- 33 Blackbaud Community Challenges
- 31 PowerUp Challenges
- 3 (Open) PowerUp Challenge: Data Health
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Product Update Briefing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports+
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Email Marketing
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Gift Management
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Event Management
- 3 (Closed) Raiser's Edge NXT PowerUp Challenge: Home Page
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Standard Reports
- 4 (Closed) Raiser's Edge NXT PowerUp Challenge: Query
- 782 Community News
- 2.9K Jobs Board
- 53 Blackbaud SKY® Reporting Announcements
- 47 Blackbaud CRM Higher Ed Product Advisory Group (HE PAG)
- 19 Blackbaud CRM Product Advisory Group (BBCRM PAG)