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Blackbaud Altru® General Discussions
Import Function Under Administration Doesn't Work
Blair Phillips
Import Function Under Administration Doesn't Work
The import function under Administration tab does not work. It will not load. Is anyone else experiencing this issue? I need to import a list of constiuents for our annual appeal. I've been asking for assistance on this since Sept. 14th and still no response. Hello....anyone there?
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Ray Bergman
Hi
Blair Phillips
,
This sounds like an issue that should be brought up directly with support. You can contact them at the bottom of every page here in Community, or directly at
https://www.blackbaud.com/training-support/support
For future reference, the Blackbaud Community is for questions that you have for peers who might have an experience you can relate to, or that are willing to share tips and best practices. If you are ever experiencing functionality issues with your Blackbaud products, that is a time to contact support.
Blair Phillips
Ray Bergman
- I contacted support over 2 weeks ago and haven't had any resolution yet. That is why I reached out to this forum to see if others are experiencing similar issues.
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