Online Express eReceipts
Hi BB Community,
a question for anyone using the OLX eReceipting facility...
In our testing we have found that the receipt link in the confirmation email is not always available if you do not access it within a set time frame - it seems to time out and the link is broken. Has anyone else come across this and is there a way to make it so the receipt link is always active - I would expect that not all users will access their receipt on immediately receiving their email and may go back after a period of time to retrieve it.
Thanks kindly for any feedback.
Jo.B
a question for anyone using the OLX eReceipting facility...
In our testing we have found that the receipt link in the confirmation email is not always available if you do not access it within a set time frame - it seems to time out and the link is broken. Has anyone else come across this and is there a way to make it so the receipt link is always active - I would expect that not all users will access their receipt on immediately receiving their email and may go back after a period of time to retrieve it.
Thanks kindly for any feedback.
Jo.B
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Hi
I have moved this forum post from the Help Forum to the Online Express Community in hopes of getting more product specific eyes & replies...
In harmony and inclusion,
Elizabeth
Blackbaud Community Team0
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