RENXT Gift Receipting - Can we see a history?

Tom Klimchak

We're intrigued by the "Fundraising --> Gift Receipting" option in RE NXT, but after testing it out we noticed there doesn't seem to be an way to view the email that was sent, see what was sent, print out, etc...  


Is there any way to see what we emailed out to donors?  We didn't even see it in actions...  Seems like a pretty important feature to be missing... 

 

Megan Leblanc

From my understanding, no. I have been trying to figure out a solution for this as well as I have normally had receipts connected to Gmail via our business rules to get a sent receipt but am now hearing and experiencing errors on this no longer being supported by Blackbaud which has huge operational risks.

Molly DaPisa

Did it also just change that the notification emails no longer include donor information--name, etc? Big miss on this one! 

Rosa Wang

I just attended their webinar on this feature, and they said they are still working on being able to create pdfs of the sent email, and being able to print it out.