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Blackbaud CRM™ and Blackbaud Internet Solutions™
Blackbaud CRM™ General Discussions
Writing Off Planned Gifts
Laura Pedersen
Hi all,
We occasionally have planned gift payments that sum up to less than the amount originally committed. However, BBCRM does not allow you to write off planned gifts (only pledges), so we have a few planned gift commitments hanging out with small open balances that will never be paid. Does anyone have any suggestions for dealing with this? It's a continuing pain point for our gifts team.
Thanks!
Laura
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Bethany Avery
Hi Laura,
You are certainly not alone with this request; incase you haven't already voted, here's an idea bank item that has a fair amount of votes on it that you could share with your team:
https://bbcrm.ideas.aha.io/ideas/CRM-I-1008
From what I have seen, there tends to be a designated time period (usually a year or two) after which the organization will simply change the planned gift revenue amount to reflect the amount received. Not ideal, but that is what I've seen in the absence of this functionality.
Thanks!
Liz Hackett
Hi
Laura Pedersen
What Bethany said, we change the rev amount to equal the PG amount. Not elegant but it works!
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