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"This operation is not supported."

Pamela HaStevenson

We are getting this error when trying to use the form embedded on the webpage:

3/5/2021 9:44 AM: System.Web.Services.Protocols.SoapException: Server was unable to process request.

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Online Express

Comments

Elizabeth Anders

We also got this message but have since received donations through the giving page. Still researching to figure out what donor the error occurred on and if they've subsequently donated.

I'd also like to know how to stop showing the error message in OLX.

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Correction ... We have not received any gifts since the error occurred!! This is a major issue!

Crystal Bruce

Hi! Have you opened up a support ticket for this issue? Thanks!

Elizabeth Anders

Here's what I got from BB Support ... hope it helps.

Thomas - Blackbaud Support: Alright, it does look like there were a couple of incidents this morning that have since been resolved.
https://status.blackbaud.com/incidents/stydyj7zz8wq
https://status.blackbaud.com/incidents/s4jmfnxr97w112:50:36 PM

Thomas - Blackbaud Support: It looks like its possible that was tied into this occurrences.