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TLS/SSL Settings Crashing our SQL Scheduled Tasks

Julie Stone

We are trying to turn TLS 1.0, TLS 1.1 and SSL 3.0 off on our servers (our security folks think they leave us vulnerable). We are having issues, and the settings that support is giving us just aren't doing the trick. What we are seeing is that none of our scheduled jobs run (I can kick them all off manually, but the SQL schedules aren't working); this includes our BBIS email sends.

Has anyone successfully turned these off? And if you were, did you run into the schedule issue? And, if you did, how did you resolve it?

Thanks!

Julie Stone

Santa Clara University

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Comments

Gregory Dellas

Hi Julia,

Blackbaud has the following Knowledge base article, e.

https://kb.blackbaud.com/knowledgebase/articles/Article/111867

and resource page.

https://www.blackbaud.com/security/pci-compliance/pci-compliance-upgrade

Not sure if you've seen these or if they will assist with your context, however if you have not seen them before they will be a good place to start.

Best

Gregory D

Dennis Ladnier

Julia, we turned off TLS 1.0/etc a while back, our sql scheduled jobs continue to run without issue. When looking at your job history is there a specific error message captured - can you share it. Thanks, Dennis

Julie Stone

We're getting this error message on the failed jobs:

Error Description: An error occurred in the secure channel support

Julie

Julie Stone

Thank you. We have seen both of those (and some others that we've found). Been working through all our options. Just haven't find the right fix yet. We're assuming it's some obscure default setting or something out of alignment that we aren't seeing.

Julie