Error message on recurring giving form - do i need to worry?

Elliot Besmann

I went into OLX and saw that the form we're using for monthly donors says it has a recent form error from yesterday, with the code being ‘System.UriFormatException: Invalid URI: The format of the URI could not be determined.’ The form looks like it's fine on the website, and I know the servers were having trouble yesterday. Is this something to worry about or normal?

Heather MacKenzie

Try entering that exact error message into the Knowledgeabase and see what it says.

Elliot Besmann

That was my first step, unfortunately did not get results.

Austen Brown

Hi @Elliot Besmann - I would recommend you reach out to support concerning this error. They will likely have more information for you.

Elliot Besmann

From Support:

I see that you are concerned about the error on your donation form - Just want to let you know there was a maintenance going on around the time that error occured- But it has been completed and your Donations should be flowing in as usual now.