Other than PaperSave, has anyone looked at other document management applications that integrate with Blackbaud CRM?
Relocating this topic to the BBCRM community so it can be answered.
At Boston University we use OnBase.
We use ContentVerse.
Hi Mike,
Did you work with your internal IT department and OnBase to build the integration with BBCRM?
So I'm interested in this thread because I personally hate storing all of our document attachments in the Blackbaud CRM database. Our DB is big enough as it is and we've got a couple hundred gig of file attachments.
We don't have a fancy document management system, but we do have a custom business process that takes our new document attachments out of the db each night and stores them on an AWS S3 bucket. A custom action then allows users to open the attachments from the application just like they were stored in the db. Ping me if you want more info.
Hi Jennifer, I am interested in learning about the custom business process you have that extracts the document attachments from the database. We are in the process of acquiring a document system and would like to extract current documents for integration to the new system. Thanks!