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Email receipts in NXT ignores solicit codes

Michele Thompson

I love the ability to email receipts in NXT, saves us postage and time. However, the functionality ignores the solicit codes that are set up in the database. Specifically we have a solicit code that suppresses individual receipts for an annual statement only. This is at the donor's request. That code doesn't translate in NXT and all gifts show up for receipting. Any thoughts? Also, would love to see more detail in the list of gifts needing receipts, such as batch number. I thought that was there recently but seems to be gone now when selecting columns.

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Comments

Marie Stark

I believe you would have to mark the gift as Do Not Receipt.

Michele Thompson

A little more context, these are pay cash-recurring gifts that are processing automatically and the recurring gift is marked Do Not Receipt. The instructions from the original gift set up aren't translating.