teacher can't edit assignments

Good morning! A colleague of mine is unable to edit her own assignments. When she tries she gets a message saying “Error saving assignment.” No other teacher is having any issues with this.

Any thoughts on what the issue is?

Comments

  • Hi Katie!
    I've had some teachers report issues with this as well. What tended to be happening was that they were missing a required field in the assignment itself. Have you been able to see a screenshot of the assignment setup before the error? Hopefully your colleague just needs to complete some of the field for gradebook entry, etc.

  • If a Faculty member/Teacher role also carries a persona that does not have access to edit assignments, ie. Student. Then they can encounter this error. The teacher would need to have any conflicting personas updated. If a student persona exists then it would need updated to Alumni, so that the system will allow the user to edit assignments.

  • One of my teachers just had the same issue, “error saving assignment.” They taught French and had set their browser (Chrome) display UI to French. The UI is expecting (mm/dd/yyyy) for the assignment date but got (dd/mm/yyyy), giving an “unexpected” response error when submitted.

    Blackbaud has the case. Hopefully, they’ll resolve or post a KB.

  • @Peter Cox Would love to know what you hear back from BB. One of our teachers just started experiencing this yesterday. If I impersonate her account on my own computer, I don't have any issues. But she can't save or edit assignments on her laptop in both Chrome and Safari and on our classroom MacMini in Chrome.

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