Report Builder - updating tiles with adjusted gifts

Christine Adams

I adjusted gifts in database view and waited the 30 minutes and checked and they have also shown as adjusted in webview. However, when opening reports in report builder - the gifts are still with the original fund. Does anyone know how long it takes to get the report builder to sync?

Marie Stark

Here is an article with information about update time.

Christine Adams

Marie,


Thanks. I have that. The issue is that the gift updated in webview but the tiles didn't.


Chris

Blake Moody

The dashboards/insights go through a bit more steps of recalculating since the data is optimized for reporting. The page Marie linked to has a note that they are on a 2-4 hour refresh.

Hope that helps.