Using Marketing/Emails...should they show up in ACTIONS

Bob Jones
Bob Jones
Third Anniversary Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussions

I am new to RE NXT after years of RE7. I like the functionality of sending emails through NXT however, once a one-time email is sent to a group of constituents, it does not show up in their individual record under ACTIONS. I can understand not all emails from this function might need to be in ACTIONS but I feel it would make sense to have that options where it can be turned on/off by the operator in order to capture One-Time emails (v. Workflow).

Comments

  • Austen Brown
    Austen Brown Community All-Star
    Ninth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    Hi @Bob Jones - If you haven't already, I recommend you check out the RE NXT Idea Bank and make sure this topic is listed. If not, I recommend you add it as a new idea, and share the link here so we can show our support by voting for it.

  • Bob Jones
    Bob Jones
    Third Anniversary Facilitator 1

    Thanks! Its on there and I voted for it…there are close to 300 votes and the one I found was from quite a while ago…hope it changes soon as there were quite a few comments.

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