Do Social Media Likes end up on Const Record

Joanne Felci

If you do social post using web view and a constituent in the database likes it, does that data appear somewhere on their record? And if so where on their record?

Austen Brown

The Social Media feature within web view has one-way communication, meaning you can post content to your social media channels from web view but interaction information is not communicated back to your system.

Joanne Felci

thanks @Austen Brown ! Appreciate the info though. It would be a much more useful tool if it tracked social behavior.