Deleting gifts

Kevin Hardy
Kevin Hardy
Ninth Anniversary Kudos 2 Name Dropper Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussions

Hi

We're running into this problem where when a gift is created in the WebView, we can't seem to delete it in the WebView or in the Database View. Is there some kind of permission we're missing?

The only way I seem to be able to delete the gift is if I use the SkyAPI, which seems like a bit overkill just to delete gift (especially when we're training)

Any ideas?

Comments

  • Vered Siegel
    Vered Siegel
    Ninth Anniversary Kudos 5 Name Dropper Participant

    It's a known thing, but I do think using SkyAPI is overkill! If you have the rights to global delete, the best workaround is to create a query in the database view of the single gift, and globally delete it.

  • Barbara Kunkel
    Barbara Kunkel
    Kudos 5 Fourth Anniversary Name Dropper Participant

    I have the same issue when donations are uploaded from a third-party vendor into the Webview. Gifts can't be deleted, which is so frustrating. All we can do is adjust the gift to $0.

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