CRM Import row maximum

Joseph Styons
Joseph Styons
Fifth Anniversary Kudos 1 Name Dropper Participant
in Blackbaud CRM™ General Discussions

I have an environment that cuts off all file imports at exactly 10,000 rows. Does anyone know how to increase that limit? I feel like I've seen a web.config setting with this effect before, but I can' t remember it or find it. Thanks in advance for any response.

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  • Joseph Styons
    Joseph Styons
    Fifth Anniversary Kudos 1 Name Dropper Participant

    It turns out I didn't have the full picture.

    A user was doing an import for an event invitation, and the invite included about 14k records.

    They were then trying to export the invite list from the "invitees" datalist, but that list was capped at 10k records, which is the default for datalists.

    They reported the error to me as "My import cut off at 10k records". But the records were there in the database, the real issue was they couldn't see them in the datalist.

    So the "real" key that I needed to change was this one:

    <add key="DataListMaxRecordsDefault" value="10000" />

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