If your candidates lists are missing this morning...

Brian LeBlanc

Per the release notes this morning, Blackbaud has added “yesterday” as a date range selector in candidates lists (which is a gigantic help for our admissions staff - thank you @Sarah Bienvenue and your motley crew!!!), but in the process of doing so it looks like they inadvertently changed the existing date range selectors. If you open a candidates list that you typically use and it is empty, you can get it back to normal by opening the filter pop-out, expanding the “Date Range Pickers” section, and for each entry that says “Next calendar Year” change it to “Show all”. Once you apply the filters, your list should reappear as normal.

Sarah Bienvenue

Thanks for the heads up Brian!

Coco Parham

Brian, Thank you for letting us know!

Lisa Dimant

Thank you so much Brian for the heads up! I had a little bit of a panic moment when my lists were all empty this morning.

Trudy Howard

Any word on if they are going to “fix” this? Or do we have to adjust every list?

Sharleen Samuelson

Thank you Brian. That worked for a few lists that would open to blank, but most of my lists won't open at all (it just shows the blue dots) so I can't even get in to adjust. Can you advise? Thank you!

Sarah Bienvenue

@Sharleen Samuelson I would contact support for this as it is not what we would expect to be happening.

Thanks,

Sarah

Sharleen Samuelson

Thank you, I did call and they were not able to assist me. I'm not sure what to do now but it's very frustrating to not have access to our lists.

Lauren Marcus Eisenberg

@Sarah Bienvenue Any hope for a fix that will reverse this issue to save us from having to manually update each list?