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What is up with how Altru is displaying in Chrome?

Margaret Matteson

Is anyone else having this issue? The screen doesn't always display correctly. When I have the window maximized, it's cutting off on the right hand side. Or if I zoom out in the browser, it's displaying a weird gray space on the right. I know this is not the biggest deal but it's giving me fits.

Cut off on the right:

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Gray space on the right:

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Comments

Regina Holten

Tried to duplicate your problem but all ok here….

Ray Bergman

Hi Margaret,
If this is an issue that you're still experiencing, I would recommend opening a case with support. Direct link to support can be found in the footer of every page here in community.

Beth Trainer

Having the same issue on our end. We were supposedly updated to Altru 5.25 last night, so likely the problem. I'll be submitting a ticket as well.

Christina Beargie

@Margaret Matteson We still have this issue- and it's inconsistent depending on browser/computer/account/phase of the moon. Having to scroll over to click “run report” everytime doesn't sound bad but when you're sitting and generating dozens of reports, it is really grating.

Kris Romero

@Margaret Matteson reported the problem a couple of months ago and was told to use Microsoft Edge as the browser. No problems now.