Webforms sign in button

Mayada Wadsworth
Mayada Wadsworth
Ninth Anniversary Kudos 1 Name Dropper Participant
in Blackbaud Altru® General Discussions

Is anyone having trouble with their "sign in" button in webforms? The “register” side of it seems fine, but the “sign in” part is not working.

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  • Regina Holten
    Regina Holten
    Tenth Anniversary Kudos 5 Name Dropper Participant

    @Mayada Wadsworth our sign in page came up up ok…was it more than just this?

    53bb8e795e5c1a3f145dc3a499dc746e-huge-fd


  • Bill Carey
    Bill Carey
    Tenth Anniversary Kudos 1 Name Dropper Facilitator 1

    @Mayada Wadsworth
    We can sign in just fine, but once the form is up we cannot close it with the X or by clicking Cancel (at least not in the latest Chrome version).

  • Ray Bergman
    Ray Bergman
    Sixth Anniversary Kudos 5 Name Dropper Participant

    @Regina Holten - Hi everyone, the Altru team is aware of the issue and have a defect open with our product development team, which will be resolved in our next release during Q1; however, we do have some workarounds available as well. This KB can help, and of course, if you have any questions or need help with either of these options, please reach out to customer support and we would be happy to assist further!

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