NXT Email with Video

Bernie Fitzsimmons
Bernie Fitzsimmons
Second Anniversary Name Dropper Participant Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussions

Hello, I'm trying to create an email using NXT that needs to include a video message to recent donors. From what I've read, NXT email does not have the capability to embed video into message. Would anyone be willing to share an example of one your organization has sent? This is the video - Newark AA | Acknowledgement Message | 11-14-22 | V2 on Vimeo

Comments

  • Harley Carter
    Harley Carter
    Fourth Anniversary Facilitator 1

    @Bernie Fitzsimmons
    Hi! We've found our best workaround would be to make the video a youtube or vimeo link (which I see you've done), take a still of the video or a cover photo with an added “play” button, and link it to the photo there. Somewhere in our message, we use language like “click the photo above” or “hear from Jane Doe” below.

  • Austen Brown
    Austen Brown Community All-Star
    Ninth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    @Bernie Fitzsimmons - We also utilize the solution Harley has shared. It works great!

  • Anne Sappington
    Anne Sappington
    Third Anniversary Kudos 1 Name Dropper Participant

    @Bernie Fitzsimmons
    We've generally uploaded videos to our google drive, ensured that the google sharing permissions are set so that anyone with the link can view them (or that every email we send the video to is added as someone who can view the link), and then used a still image from the video that people can click to link to the full video.

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