Reports Not Loading?
Is anyone else having problems with sales reports today? We regularly use the Event Attendance and general Sales report at our organization and are receiving the following message: “The report could not be loaded. The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing. (rsReportServerDatabaseUnavailable).”
Comments
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@Jess Munroe Hi Jess! Sorry to read that you are experiencing this issue. It's been 24 hours since you posted and no responses, I'd recommend you reach out to Blackbaud support if you are still experiencing this issue. Thanks!
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@Crystal Bruce thank you Crystal! Looks like it was a temporary issue; those reports were only down for a couple of hours - weird fluke! Thanks again.
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