Merging the Events Module with External Software (Luminate)

Alisa Forman

We're in the process of integrating Luminate into our system for donation forms, event registrations, and email marketing. We've traditionally used the events module in RE to keep track of tickets sold and for event check in. Does anyone know if/how Luminate ticket forms integrate with RENXT events? Does information carry over directly and if so, what? Thanks!

Kimberly Hammer

Hi @Alisa Forman!

Here are some resources that may help answer your question:

• What type of data syncs between Luminate Online and The Raiser's Edge?
• RELO user guide
• Raiser's Edge/Luminate Online Integration Resources
• Mirror Raiser's Edge events in Luminate Online
• How do event transactions download into RELO

An important thing to note is that the following items only flow from LO to RE:

• TeamRaiser Registrations
• TeamRaiser Teams
• TeamRaiser Gifts (Event, Team, Participant)
• eCommerce Transactions
• Calendar Event ticket transactions (all)
• Calendar Event attendee information

Event information from RE does not synchronize to LO.

When using LO for an event, the event should be created in LO. The data of the event can be cross referenced to a fund or attribute in RE.

If you have additional questions our Support team can also help answer them.