Altru says Service Unavailable

Lexi Grabas

I cannot load altru at all. It's up on my coworker's computer, but even she is having connection issues. I checked the Blackbaud status page and it says all systems operational, but I am unable to load the page. Is anyone else having this issue?

Error Page

Crystal Bruce

@Lexi Grabas Hi Lexi, this is definitely something you should chat with support about, as I do see that everything is operational on the hosting status page. Are you still experiencing this issue?

Lexi Grabas

@Crystal Bruce Hello Crystal. I don't have the permissions to chat with support, but I managed to get into Altru a different way!

Crystal Bruce

@Lexi Grabas great to hear and that chat with support option is open to anyone at anytime, if you need it in the future.