Attachment Tags

Melissa Anderson
Melissa Anderson
Fourth Anniversary
in Blackbaud Raiser's Edge NXT®: General Discussions

There is currently no way to delete or edit or merge attachment tags once they are created. Additionally there is no drop down without knowing the attachment tags available or having a current attachment tag used in a record. I'd also like to be able to segment particular attachment tags. They are not very useful as currently configured.

Comments

  • Joe Moretti
    Joe Moretti Community All-Star
    Kudos 5 Second Anniversary Raiser's Edge NXT Fall 2025 Product Update Briefing Badge First Reply

    @Melissa Anderson While there is no way to edit, change or delete Tags in RE NXT, you can create lists in RE NXT and use Tags as a Column and even filter off of tags. I will say that no matter what Blackbaud creates (and RE is a very robust system), you cannot please every single person and even if you had everything imaginable, there still would be someone who wants something else. The key is that you have to learn to work with the confines of the system and staff needs to know this. RE is not a magical tool that caters to everyone's whim.

  • Karen Diener
    Karen Diener Community All-Star
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Melissa Anderson From what I've seen of other software products, this is that nature of how tagging works so it doesn't seem to be exclusive to RE. There isn't a “tag library” in the same way that there is a code table. I don't get excited at all when salespeople talk about tagging.

    Still, it may be worth searching in the Idea Bank to see if others have logged similar frustrations and you can add your vote.

    Karen

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