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Delays in Database View

Johnyelle Lee

Hi all. Is anyone having issues with slowness in the database view? It is really annoying today.

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Comments

Faith Murray

@Johnyelle Lee, seems fine today so far, although we've had some slow times on other days.

Johnyelle Lee

@Faith Murray Thank you. It must be a server issue for me.

Dariel Dixon

@Johnyelle Lee It was really slow today. But I think that depends on which data center you're connecting to.

Johnyelle Lee

@Dariel Dixon Thank you.

Patti Posey

@Johnyelle Lee

Yes and yesterday too! extremely slow. Type and waiting for letters to appear slow!

Patti Posey

Johnyelle Lee

@Patti Posey Yes, that's been my experience! Customer support says there are no known issues. I will try uninstalling and reinstalling Citrix.

Karen Diener

@Johnyelle Lee:
Hi all. Is anyone having issues with slowness in the database view? It is really annoying today.

Always helpful to check status.blackbaud.com as well. There will definitely be times when it shows that everything is operational even though many users are experiencing latency, but often does indicate problems. Subscribing to the issue (in the upper right corner) can be helpful and also logging a case.

Karen